Sales

Welcome to our sales department area. Here you will find some answers to questions you may have regarding a trip you have recently booked or other inquires that you need to know about. If you don't find the information that you seek here, please feel free to email us at: sales@odysseystar.com.

We proudly accept PayPal as our official credit card and e-check processor!

You can complete any purchase or sales transaction by paying with your Visa, Master Card, Amex or Discover card, using PayPal. We are an authorized Premier Business Account member with PayPal and have chosen PayPal to process credit card payments for us for a number of reasons. Ultimately, the secured process that PayPal uses along with their merchant and buyer protection services, are paramount to our decision to use their service. Rest assured, all of your purchases through PayPal from the Odyssey Star web site are secure and you are covered (in most cases) with a level of unprecedented buyer protection!

Our Registered PayPal merchant email address for PayPal is: sales@odysseystar.com

We will gladly accept payment through your checking account as well!

Our primary choice for processing electronic funds through your personal checking account is PayPal too. If you don't have a major credit or debit card, you can always use your personal checking account to pay for your purchase. PayPal can authorize a one time payment amount to be drawn out of your checking account to be applied to your purchase from us. Although it work similar to credit card acceptance, its a bit slower than credit card payments to us, because PayPal will "clear" your check before releasing the funds to us. This normally takes a day or two at the most.

Paying by using your checking account through PayPal is much easier and faster (by at least a week) than sending us a payment in via US Postal Service (Snail mail).

Our Registered PayPal merchant email address for PayPal is: sales@odysseystar.com

Mail us your payment if you don't have or choose not to use a credit/debit card or eCheck!

We will gladly accept your personal check, cashiers check or postal money order as payment. Before you send a payment however, you must make sure to do the following:

• Complete our downloadable order form, print and include a copy of the form to us with your payment.

****DOWNLOAD ORDER FORM HERE****

• Reference the "event" number that you are purchasing in the memo line of your check. The event number is located on the order form and can be found in corresponding part of the web site event features.

Personal checks must clear before we release any event / purchase information to you. This includes any itineraries, plans, updates or information relating to your purchase. Personal checks can take up to 10 days to clear depending on how fast your bank expedites your payment. Your payments must be made out to: "BRENT FAIR". Writing any other names in the "Pay to the order of" line will cause us to reject your check. It must be made out to the name above.

If sending a postal money order, understand that we will not accept it if it is not a money order obtained from a United States Post Office. Again, all money orders must be US Postal Service money orders. No other distributors will be accepted for any reason.

If sending a bank or cashiers check, please have them make it out to: "BRENT FAIR". Do not request that any other payment name or receiver be placed in the "Pay to the order of.." line. We will not accept your cashiers check if it is not made out properly. Also, please do not send cash to us via mail.

Make out checks and money orders to: "BRENT FAIR".

Send your payments to: Brent Fair P.O. Box 6094 Palm Harbor, Florida 34684

Booking or reserving a spot for one of our events is easy!

To book and reserve a spot on an expedition from this web site, simply click on any "Buy it now" button, that corresponds to the event you wish to reserve for. The button transports you to PayPal to and you can complete your payment process there.

After you complete your payment to us through PayPal, you will see a page generated by PayPal, stating that you have completed a payment to us. Keep this for your records as proof of payment. A similar receipt will be emailed to you by us within 7 days of your purchase.

At that point, you need not do anything else. We will have reserved all necessary seating for you and if your event purchase includes it, your hotel reservations and airfare as well.

You will be receiving physical or paper tickets from us in the mail, unless noted otherwise.

For some events, your PayPal receipt and or the receipt we provide you through email serve as your "tickets". In these cases, it will be posted in the terms and conditions of purchase and Just be sure to bring your PayPal receipt and the receipt we provide you to your event. This will get you the proper credentials and admission passes.

If we are distributing tickets to you, as stated in the terms and conditions of your event purchase, we will be sending them to the address specified in your PayPal order. Please be sure you have entered an accurate address for delivery.

If you are receiving tickets, you will receive them before 30 days prior to the event. If you have not received your tickets before that time, please email us to let us know. To help us do our job better, please do not email prior to this time period and ask why you have not received your tickets. This will help us out a lot by saying us from having to spend time verifying your order.